This Privacy Policy explains how HB Home Services, operating Tap2Earn (“Tap2Earn,” “we,” “us,” or “our”), collects, uses, discloses, and protects information when you use the Tap2Earn mobile application and related services (collectively, the “Service”).
1. Information We Collect
The information we collect depends on how you use Tap2Earn.
Account Information
When you create or access an account, we may collect:
- Email address.
- Authentication information associated with your account.
- Google account email if you choose Google sign-in.
- Optional display name.
- Birth year, which is used to verify the 18+ age requirement.
- Account creation and login information.
Authentication credentials are handled through our authentication system and are not intended to be stored by Tap2Earn as readable passwords.
Earnings and Activity Information
We collect information necessary to operate the Tap2Earn reward system, including:
- Tap counts.
- Tap sessions and batches.
- Dates and times of activity.
- Earnings amounts.
- Lifetime earnings.
- Current account balance.
- Earnings ledger records.
- Withdrawal history.
- Pending withdrawal amounts.
- Reward and account activity.
This information allows us to calculate rewards, maintain accurate balances, and prevent manipulation.
Withdrawal and Payment Information
When you request a withdrawal, we may collect:
- PayPal email address.
- Withdrawal amount.
- Withdrawal status.
- Payment transaction information.
- PayPal payout or transaction identifiers.
- Information relating to withdrawal review and verification.
We do not request or store your PayPal password.
Payment processing may be performed by PayPal or another third-party payment provider. Information provided directly to those providers is subject to their respective privacy policies.
2. Device and Technical Information
We may automatically collect or generate technical information, including:
- Device platform.
- Device brand and model.
- Operating system and version.
- App version.
- A generated device identifier.
- Device relationship information.
- Device trust or risk scores.
- Tap and session metrics.
- Basic runtime errors and crash information where enabled.
- Integrity verification results.
The device identifier and related information may be used to help maintain account security and detect multiple accounts, automated activity, fraud, and abuse.
3. IP Addresses
When you use Tap2Earn, our backend may receive your IP address.
IP addresses may be used for:
- Rate limiting.
- Security.
- Fraud prevention.
- Abuse detection.
- Protecting the Service.
IP addresses are not necessarily stored as a permanent profile field, although related security or fraud records may be retained where reasonably necessary.
4. Device Integrity and Fraud Prevention
Because Tap2Earn provides monetary rewards, we use technical information to protect the Service against fraud and abuse. This may include:
- Device fingerprints or device relationships.
- Device identifiers.
- Device characteristics.
- Trust and risk scores.
- Play Integrity results on Android.
- App Attest results on iOS.
- Tap and session patterns.
- IP addresses.
- Withdrawal activity.
- Other account-security signals.
We may use automated systems, manual review, or both to identify suspicious activity.
5. Support Information
If you contact Tap2Earn support, we may collect:
- Support category.
- Subject.
- Message contents.
- Replies and communications relating to your account or verification.
- Information necessary to resolve your request.
6. Push Notifications
If you grant notification permission, Tap2Earn may send push notifications relating to:
- Withdrawal status.
- Account-related information.
- Support replies.
- Important Service notifications.
You can generally disable push notifications through your device settings.
7. Advertising
Tap2Earn may use third-party advertising services to display advertisements within the application.
Depending on the advertising provider, SDK configuration, your device settings, and applicable law, advertising providers may collect or receive information such as:
- Device information.
- Advertising identifiers.
- IP address.
- App and device information.
- Advertisement impressions and interactions.
- Information used to provide, measure, prevent fraud in, or improve advertising.
Advertising providers may use this information to provide personalized or non-personalized advertisements, depending on applicable settings and consent requirements.
Tap2Earn may use advertising providers such as Google AdMob or other advertising networks.
The specific information collected by an advertising provider depends on the provider and the configuration of its SDK.
8. Information We Do Not Intentionally Collect
Tap2Earn does not intentionally collect the following categories as part of its normal operation:
- Precise GPS location.
- Approximate location.
- Contacts.
- Photos.
- Camera data.
- Microphone recordings.
- Health or fitness information.
- Browsing history outside the Tap2Earn application.
- Government identification numbers.
- Social Security numbers.
- Tax identification numbers.
- Bank account information.
- Payment card information.
Some third-party services, including advertising providers, may independently collect information according to their own policies and technical requirements.
9. How We Use Information
We may use information to:
- Create and maintain accounts.
- Authenticate users.
- Verify age eligibility.
- Calculate and maintain earnings.
- Process withdrawals.
- Review and verify withdrawal requests.
- Detect and prevent fraud and abuse.
- Detect multiple or suspicious accounts.
- Enforce our Terms & Conditions.
- Protect the security of the Service.
- Provide customer support.
- Send account and withdrawal notifications.
- Display and measure advertising.
- Diagnose errors and improve performance.
- Analyze and improve the Service.
- Comply with applicable laws and legal obligations.
- Protect our rights, users, and property.
10. How We Share Information
We do not sell personal information for money.
We may disclose information to third parties when reasonably necessary to operate Tap2Earn.
Payment Providers
Information necessary to process approved withdrawals may be shared with PayPal or another payment provider.
Advertising Providers
Information may be shared with third-party advertising networks and their technology providers to provide, measure, secure, and improve advertisements.
Service Providers
We may use third-party providers for services including:
- Cloud hosting.
- Authentication.
- Database infrastructure.
- Payment processing.
- Fraud prevention.
- Security.
- Error monitoring.
- Customer support.
- Push notifications.
- Advertising.
These providers may process information on our behalf.
Legal and Safety Purposes
We may disclose information where reasonably necessary to:
- Comply with applicable law or legal process.
- Respond to lawful governmental requests.
- Investigate fraud or security incidents.
- Enforce our Terms & Conditions.
- Protect Tap2Earn, our users, or others.
- Protect our legal rights or property.
Business Transfers
If Tap2Earn or HB Home Services is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining account and financial records, preventing fraud, resolving disputes, enforcing agreements, and complying with legal obligations.
Information relating to financial transactions, withdrawals, security, or suspected fraud may be retained for longer periods where reasonably necessary.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
12. Account Deletion
You may request deletion of your Tap2Earn account by contacting: hbeckservices@gmail.com
Deleting the application from your device does not necessarily delete your account.
Some information may be retained after account deletion where reasonably necessary to:
- Complete or document financial transactions.
- Prevent fraud or abuse.
- Maintain financial or accounting records.
- Resolve disputes.
- Enforce our Terms & Conditions.
- Comply with legal obligations.
- Protect our legal rights.
13. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting or storing information can be guaranteed to be completely secure.
14. Children's Privacy
Tap2Earn is intended exclusively for individuals 18 years of age or older.
We do not knowingly permit individuals under 18 to create or use Tap2Earn accounts.
If we become aware that a person under 18 has provided personal information to us, we may take reasonable steps to delete the account and associated information.
15. International Processing
Tap2Earn and our third-party service providers may store or process information in countries other than the country where you live.
Those countries may have privacy laws that differ from those in your jurisdiction.
Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.
16. Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights concerning your personal information, including rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing.
- Obtain information about our privacy practices.
These rights may be subject to legal exceptions and limitations.
To exercise an applicable privacy right, contact: hbeckservices@gmail.com
We may need to verify your identity before processing certain requests.
17. Third-Party Services
Tap2Earn relies on third-party services, which may include authentication providers, payment processors, cloud infrastructure providers, advertising networks, security services, and other technology providers.
Those providers may independently process information according to their own privacy policies.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date. Where required by applicable law, we will provide additional notice of material changes.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
HB Home Services — Email: hbeckservices@gmail.com — Operator of Tap2Earn